1. Information We Collect
We may collect the following types of information through our utility management apps:
- Account Information: This includes but is not limited to your name, email address, phone number, meter number, and account credentials when you register for an account.
- Utility Usage Data: We collect data related to your utility usage, such as electricity, water, or gas consumption, meter readings, and historical usage patterns.
- Location Information: With your consent, we may collect your precise or approximate location data to provide location-based services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our utility management services.
- To analyze usage patterns and trends to improve our apps and services.
- To communicate with you regarding your account, updates, promotions, and other relevant information.
- To personalize your experience and provide tailored recommendations for energy conservation.
- To comply with legal obligations.
3. Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- With service providers who assist us in operating our apps and providing utility services, such as cloud hosting providers, analytics services, and utility companies.
- With your consent or at your direction.
- In response to a legal request, such as a court order or subpoena, or to comply with applicable laws and regulations.
- In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also opt out of certain types of data processing or withdraw consent where applicable.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Children's Privacy
Our utility management apps are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy within our apps or through other communication channels.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at mpayaenergy@gmail.com.